| CUSTOMERS |
RESIDENTS |
EMPLOYEES |
| Customers are especially important people to our organization whether in person, on the phone, or through social media. |
Residents are especially important people to our organization whether in person, on the phone, or through social media. |
Employees are especially important people to our organization whether in person, on the phone, or through social media. |
| Customers are not dependent on us; we are dependent on them. |
Residents are not dependent on us; we are dependent on them. |
Employees are not dependent on us; we are dependent on them. |
| Customers are not an interruption of our work; they are the purpose of it. |
Residents are not an interruption of our work; they are the purpose of it. |
Employees are not an interruption of our work; they are the purpose of it. |
| Customers are not outsiders to our business. They are the most vital part of it. |
Residents are not outsiders to our business. They are the most vital part of it. |
Employees are not outsiders to our business. They are the most vital part of it. |
| Customers are not cold statistics. They are human beings with feelings like our own. |
Customers are not cold statistics. They are human beings with feelings like our own. |
Customers are not cold statistics. They are human beings with feelings like our own. |
| Customers may not always be right, but they are always Customers. |
Residents may not always be right, but they are always Residents. |
Employees may not always be right, but they are always Employees. |
| Customers are always welcomed warmly and with much anticipation. |
Residents are always welcomed warmly and with much anticipation. |
Employees are always welcomed warmly and with much anticipation. |
| Customers enter our doors to new surroundings. We will do our best to make them feel at home. |
Residents enter our doors to new surroundings. We will do our best to make them feel at home. |
Employees enter our doors to new surroundings. We will do our best to make them feel at home. |
| Customers represent our future. Therefore, our future is brighter. |
Residents represent our future. Therefore, our future is brighter. |
Employees represent our future. Therefore, our future is brighter. |
| Customers create stability in our organization when they are happy. |
Customers create stability in our organization when they are happy. |
Customers create stability in our organization when they are happy. |